I'm not sure if this is even possible, but I'd be keen to know if anyone has attempted this and how they approached it.
The use case I have is that our out of hours support is provided by a third party organisation and each morning they send us an email with details of the incidents they've dealt with overnight. These details come through as an email attachment, the supplier sends the data in 3 different formats: csv, html and xml . The volumes at the moment are pretty low (a handful of incidents each night), so at the moment these are just being logged manually, however I would really like to automate the process. I suspect I'll need to set up a dedicated email listener to deal with them which isn't a particularly big issue, but beyond that I'm not sure where to go next so I'm hoping someone has done something similar.
Any suggestions would be very welcome.