2 Replies Latest reply on Feb 9, 2016 12:28 PM by frutiger@gresham.k12.or.us

    Software Packages - User Interaction

    frutiger@gresham.k12.or.us Apprentice

      The options for Allow to Reschedule don't seem to make a lot of sense to me. You have the option to allow deferring for a period of time, and also an installation deadline. How do these settings work together? My expectation would be that allow to defer would allow the user to defer for the max interval up to the deadline. What we have found is that the user can only defer for the max defer time regardless of installation deadline. Any insight into how these settings are supposed to work together is much appreciated.

        • 1. Re: Software Packages - User Interaction
          dherder Specialist

          Hi Roger,

          When you select "Allow to Reschedule" as a "Before Installation" option within the "User Interaction" tab of the package option, you are correct in your expectation that you can defer to a max interval that is defined when you select "Allow deferring for x <minutes, hours, days, weeks, etc>". This is the maximum amount of time that a user would be able to defer the installation.

           

          If you have "Installation Deadline" also selected, this is the latest time for which the installation must begin.

           

          Obviously, the two settings control the same thing. So, if both are selected, then the earlier of the two dates become effective. If the deferral interval expires, the installation will begin even if the deadline is for some time into the future. Conversely, if the Installation deadline is reached before the deferral interval elapses, then the installation is forced.

           

          Screen Shot 2016-02-04 at 6.58.51 PM.png

           

           

          cheers,

          dave

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          • 2. Re: Software Packages - User Interaction
            frutiger@gresham.k12.or.us Apprentice

            Dave,

             

            That is unfortunate to hear. It would be great if these settings worked together instead of conflicting. In my ideal world Allow deferring for would basically have the same functionality as the After InstallationReboot "Show dialog every x" with the deadline being the point at which they can no longer defer installation.