2 Replies Latest reply on Feb 24, 2016 11:44 AM by dave0

    Has anyone had users report increased battery usage?

    dave0 Rookie

      I have had a couple of users complain of increased battery usage after installing MDM on their phone.  They report that their phone goes from 100% charge when they go to bed to dead and needing a charge to turn on in the morning.  They all have iOS 9.0 or higher so I had them look at the battery usage and the phones report that the most battery usage is on the home & lock screen or searching for a signal

       

      I was initially willing to chalk it up to an iOS update issue or some sort of power management setting but I had a few of the users track when it occurred.  I checked the Command History and each time they reported it occurring there was a Gather Device Information action logged.

       

      Thanks,


      Dave O.