2 Replies Latest reply on Mar 7, 2016 7:30 PM by chooi

    Import Request Offering (ROF) files from ITSM v7.1.4 into HEAT 20xx

    chooi Apprentice

      Has anyone successfully imported a FR ITSM v7.1.14 request offering files (ROF extension) into HEAT 2015.x (Cloud) Request Offering?

      I tried to import a simple v7.1.4 ROF file into HEAT SM 2015.x and I got the following error. Anyone know what I may be doing wrong or if its even possible to import ROF between these two products?.