0 Replies Latest reply on Mar 16, 2016 5:51 PM by posborne

    How to Add a Multi-Select drop-down to Incident

    posborne Apprentice

      We have a text field in our Incident form that pulls the contents from a pick list; this field regularly requires more than one option to be selected at a time.

      Is there a way to enable Multi Select in this field, similar to the way Advanced Search has the Multi-Select?

       

      The reason this needs to be multi-select is because when we export the incident to Excel, we need to know what options were selected.  If we try linking the options to the incident rather than using a text field, only 1 of those options will appear when exporting to excel.

       

      Advanced SearchIncident Text Field