7 Replies Latest reply on Mar 23, 2016 8:31 AM by dherder

    Distribution Point Load

    mathias1 Apprentice

      how does lanrev calculates the current load on a distribution point and how does it effect my deployments

      eg: I got 3 distribution points, 1 has a load of 541 and 2 of 70

        • 1. Re: Distribution Point Load
          dherder Specialist

          Hi Mathias,

          For the current load on a distribution point, this is the number of active concurrent TCP sessions open against the agent running that DP. There could be some connections that remain open and do not terminate correctly, which could give an erroneous concurrent connection count. If, after restarting the agent service running on that DP you find that the connection count does not get reset, you can always reset this count manually by context-clicking the DP record and choosing "Reset Current Distribution Point Load...".

           

          regards,

          dave

          • 2. Re: Distribution Point Load
            mathias1 Apprentice

            Okay ... but how does it effect my deployments?

             

            I am seeing lots of clients with "waiting for staging server". What is it waiting for?

            • 3. Re: Distribution Point Load
              mathias1 Apprentice

              and even more problematic: when I want to manually invoke a "Install Software Package", sometimes nothing happens for minutes ... maybe its also waiting for a staging server

              • 4. Re: Distribution Point Load
                dherder Specialist

                It could be that the DP has reached its max load. Do you have connection limit set for this DP? A load of 541 is pretty high. You stated that you have 3 distribution points, is the DP that has the load of 541 your master DP? How many agents are being served by these DPs? I would say that the high connection count is definitely affecting your deployments and it sounds like you may have to add another DP in order to load balance across your systems.

                • 5. Re: Distribution Point Load
                  mathias1 Apprentice

                  i got 2600 agents, about a half of them are currently active

                  max concurrent downloads is set to 1000 on all 3 of them

                  those are windows 2012r2 servers

                  any advise?

                  • 6. Re: Distribution Point Load
                    mathias1 Apprentice

                    and currently the load is 2 on everey DP

                    • 7. Re: Distribution Point Load
                      dherder Specialist

                      If the load is a count of "2", then this problem shouldn't be happening. I am thinking that there are other issues at play, more so on the SD server than your DPs. I think at this point it would be good to get a support ticket open to investigate further. Can you create an incident at support.heatsoftware.com to take this issue further?

                       

                      thanks,

                      dave