Tasks automatically cancelled
[email protected] Mar 23, 2016 1:44 AMAll active tasks (created by workflow and related to an Service Request) cancel after 14 days at 2 o´clock in the morning. I didnt found business rules, workflows or Quick Actions. Maybe the tasks will be cancelled by an escalation shedule, but in the escalation shedule there are just mail notifications configured. Could anyone help me? Thanks