11 Replies Latest reply on Apr 28, 2016 11:54 AM by dherder

    Lanrev doesn't convert variables from OS X profiles like ${MDU_variable}

    karl1 Apprentice

      Once a configuration profile from Lanrev is pushed on a Mac, it doesn't convert variables from OS X profiles like ${MDU_variable}. It remains ${MDU_variable} on the Mac so nothing works. Any idea what's wrong ?

        • 1. Re: Lanrev doesn't convert variables from OS X profiles like ${MDU_variable}
          patgmac1 Expert

          I believe that variable only applies to iOS. You need to use Mac variables which are in the form of %var%. Here's an unofficial list of variables: http://krypted.com/mac-security/using-payload-variables-in-profile-manager/

          • 2. Re: Lanrev doesn't convert variables from OS X profiles like ${MDU_variable}
            karl1 Apprentice

            Hi Patrick and thanks for your support

             

            As you can see, none of them seem to work (capture after profile deployed) :-/ Also, I enable my VPP account on Lanrev and sent an email to a user and it resolved the variables ${MDU_variable} . I don't know what's wrong with my profile ?

             

            Screen Shot 2016-04-20 at 3.22.35 PM.png

            Screen Shot 2016-04-20 at 3.20.25 PM.png

            • 3. Re: Lanrev doesn't convert variables from OS X profiles like ${MDU_variable}
              patgmac1 Expert

              I suspect many of these variables will only work when used with a Open Directory environment. They're mapped to specific directory attributes. I tried to use known AD attributes (such as %mail%) but that didn't seem to work either. Sorry I couldn't be more help.

              • 4. Re: Lanrev doesn't convert variables from OS X profiles like ${MDU_variable}
                dherder Specialist

                Hi Karl,

                I would have thought that these variables would have been available for OS X computers enrolled in MDM, but they are not. I just confirmed that with a test of my own on my test MDM system.

                We have engineering ticket COBRA-20367 open to add the use of these variables for OS X computers, just like we have for iOS and Android mobile devices.

                regards,

                dave

                • 5. Re: Lanrev doesn't convert variables from OS X profiles like ${MDU_variable}
                  patgmac1 Expert

                  Dave Herder wrote:

                   

                  Hi Karl,

                  I would have thought that these variables would have been available for OS X computers enrolled in MDM, but they are not. I just confirmed that with a test of my own on my test MDM system.

                  We have engineering ticket COBRA-20367 open to add the use of these variables for OS X computers, just like we have for iOS and Android mobile devices.

                  regards,

                  dave

                  LANrev has claimed to have this ability long before MDM for Macs was out. The user guide indicates it should work but I haven't really tried till now.

                  • 6. Re: Lanrev doesn't convert variables from OS X profiles like ${MDU_variable}
                    dherder Specialist

                    We need to support the ${MDU_} style variables for OS X because this just makes sense and is the native variable syntax that the LANrev Server uses for substitution. Does it make sense to use the %variable% substitution style used by Profile Manager? I don't know. Essentially, if that style of variable is used, it needs to be reimported back into a Profile Manager server for the substitution to work. If you plug in a variable of %% style and then export it from Profile Manager, the substitution is already complete. Specifically, "In any payload field you can use variables to create information that is dynamically resolved by Profile Manager when the configuration profile is sent to managed devices or assigned to a user.".

                    Here's a listing of the profiles from Apple:

                    http://help.apple.com/profilemanager/mac/2.1/#apd073333AA-30C6-4FD2-B2E0-E0C95658A2C4

                    Essentially, we need to support the same types of data, but with our own variable syntax, just like we do with the mobile devices.

                    • 7. Re: Lanrev doesn't convert variables from OS X profiles like ${MDU_variable}
                      karl1 Apprentice

                      Hi Dave,

                       

                      Would you have any date when we might expect having these elementary feature for configuration profiles ?

                       

                      Thanks.

                      • 8. Re: Lanrev doesn't convert variables from OS X profiles like ${MDU_variable}
                        karl1 Apprentice

                        HI There,

                         

                        Is anybody succeed in making OS X variables working with Lanrev (either %% or else) ? I am trying to create profiles through Lanrev and Profile manager to deploy them through our Lanrev server and it's not working. Is there specific steps to make this work. I am really annoyed with this lack of options for OS X configuration profiles.

                        • 9. Re: Lanrev doesn't convert variables from OS X profiles like ${MDU_variable}
                          Rookie

                          Hi Karl.

                           

                          Unfortunately this still doesn't seem possible. I raised this with engineering back when we first implemented LANrev, and it took a while to hear back from engineering at that stage that it wasn't possible then. I've been checking the release notes of every release since then, but no mention that it's been fixed or implemented yet. I've just raised it as a support ticket calling it a bug myself, as every other MDM solution I've investigated has this as basic functionality built in.

                           

                          dherder - Can you please give a date that this will be implemented by, as there are a number of customers like Karl and I that really need this basic functionality to work - OSX profiles lose their effectiveness if we can't target them to specific users in this way. The sensible way would be to use the $MDU_xxx variables, as they depend only on the LANrev software. The %var% variables seem dependant on OpenDirectory environments (I might be wrong on that though, but they don't work in my AD environment), so support for these would probably be a good thing to include, but the $MDU variables would obviously be supported then in any LANrev deployment, regardless of the AD/OD specifics.

                           

                          Thanks in (great) anticipation.

                          Nathan

                          • 10. Re: Lanrev doesn't convert variables from OS X profiles like ${MDU_variable}
                            karl1 Apprentice

                            Hi Nathan,

                             

                            Totally agree with you, this feature should already be implemented since a while. Many 3rd party MDM vendors have this built-in in their own solution. For instance I have been able to test Airwatch, and it was working very well. Outlook setup was also possible through variables and conf.profiles ! Anyway I will not say AW is better that Lanrev, but for sure Vware solution with configuration profile OS X integration is far away advanced. I really love how Lanrev is well built for Mac management but I think it's time for Heat to develop or refresh more new features for end-users (OS X email notifications with smart groups, variables conf.profiles, App self service (I mean a real one), actions for smart folders...). Not complaining here but just want to say that Lanrev is a great product and have the potential to be an amazing product.

                             

                            It seems that OS X configuration profile variables are looking up their values with OS X Profile Manage server. So having an OS X server to be able to use variables seems mandatory. I don't want to add one more server just for this "basic" profile feature to be honest, it doesn't make sense to me with an MDM solution already in place like Lanrev.

                             

                            I really hope that this feature requests will be considered seriously and soon enough with ... let's have some hope :-) an ETA.

                            • 11. Re: Lanrev doesn't convert variables from OS X profiles like ${MDU_variable}
                              dherder Specialist

                              Hi Everyone,

                              I agree with all the posters on this thread that this is a very important feature to have in the product.

                               

                              I am working with our engineering team, but because of competing priorities, it is not possible at this time to provide an ETA on the feature. At this time I can confirm that while it won't be in our immediate next release, we are working very hard to get the feature completed nonetheless.

                               

                              regards,

                              dave