Can you provide us a screenshot of this?
I don't see why this shouldn't work.. ;-)
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Yes, the "Schedule is enabled" option is there also for Incidents.
Florian. right now you don't have warning levels, but, as you can see on your screenshot, the Incident still has 8 days to be resolved. If you select "pA Hotline Call" and click on "Set Thresholds" you will have the option to de-select the Schedule and "pA Hotline Call" Time will appear as N/A.
Or instead of removing the Schedule you can choose to leave the breaching (I see you have different days according to the Priority) and just don't do anything (We have it right now like that, it allow us to keep track of breachings by checking ourselves, but we don't want the system to do anything):
Thank you guys,
now it is like I want.
Wish a nice day