13 Replies Latest reply on Oct 16, 2017 10:19 AM by wynnb

    How to search Service Request parameters

    wynnb Apprentice

      Is there a way to run a search of Service Requests, where we can search within the request parameters? For example, I want to find all the requests to grant access for a specific employee. The employee name is in one of the parameter fields in the request offering, but if I use the prompt expression I get an error stating "The function is not supported in search expressions that have a reference to any field".