0 Replies Latest reply on May 11, 2016 3:13 PM by [email protected]

    Nexthink integration from Jevotrust

    holger.weeres@heatsoftware.com Apprentice

      Hi All

       

      Jevotrust, a long time HEAT partner now offers two new Apps in the AppStore.

       

      Nexthink - HEAT ITSM Interface


      The Nexthink-HEAT ITSM Interface populates the HEAT CMDB with Nexthink real-time data for all known devices on a regular basis which allows the HEAT Service Desk operator to get a quick view on the current state of the device. Furthermore the interface allows the creation of incidents and/or change requests from within the Nexthink Finder with the associated devices.

       

      Nexthink-HEAT DSM Interface

      The interface offers the ability to directly create static computer groups in DSM based on analysis results of the Nexthink End-User IT Analytics solution. The interface is triggered by a Nexthink custom action. It creates a static group and associates all selected computers.

       

      What is Nexthink?

      check out these videos

      https://www.youtube.com/watch?v=Hhaytak1i3M and https://www.youtube.com/watch?v=u8nzrJySnWo