Jevotrust, a long time HEAT partner now offers two new Apps in the AppStore.
Nexthink - HEAT ITSM Interface
The Nexthink-HEAT ITSM Interface populates the HEAT CMDB with Nexthink real-time data for all known devices on a regular basis which allows the HEAT Service Desk operator to get a quick view on the current state of the device. Furthermore the interface allows the creation of incidents and/or change requests from within the Nexthink Finder with the associated devices.
Nexthink-HEAT DSM Interface
The interface offers the ability to directly create static computer groups in DSM based on analysis results of the Nexthink End-User IT Analytics solution. The interface is triggered by a Nexthink custom action. It creates a static group and associates all selected computers.
What is Nexthink?
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