We at Sensiple, engaged in the process of introducing "Unified Service desk" Solution, which is a integrator of Skype for business / Lync with the Heat Software
We already have pre-built adapters for the other ITSM products in place. The following are the functionalities:
To Understand our solution better, Sign up for a demo : Lync Adapter | Sensiple
Does your solution work with Skype for Business online, or does it require an on-premise SfB/Lync server?
We support Skype for Business on-line, Hybrid and on-premise environment. For more information on our solution please visit http://skype4b.sensiple.com
You can reach me by email email@example.com for any demo or any other specific details.
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