1 Reply Latest reply on Jun 28, 2016 4:10 AM by bpv

    reusing module license from offline deactivated agents

    bpv Rookie

      2 PCs broke and could not be deactivated while online, so I manually deactivated the modules and then deleted the agents from my endpoint inventory.

      Now my Server Information Widget shows 100 Antivirus modules in use but when I go to manage->endpoints I can only find 98 Endpoints with Antivirus enabled, as the 2 offline agents were deleted about a week ago.

      How can I reseat those 2 licenses? What's the expected procedure to regain a license from an offline agent?