So I'm trying to build a list from special parts, which is easy. the hard part is making that list a live document.
I want to make at least the incident a live click, when you click on it it will open the incident. I'd love to do the same for customer (opens customer incident list), summary (Opens summary list of similar), etc, but I have no idea how to point the live link to make this work correctly. Can anyone share some insight? It would be much appreciated.