This content has been marked as final. Show 1 reply
I also had a similar problem and my guess is outlook doesn't recognize the HTML tags in the mail. Try below in HEAT email editor and see if that works out:
- Create the original message in the editor's HTML tab. Once done, click on the source tab.
- Copy the source to a notepad
- Clear everything from the editor, in both the tabs.
- Copy the message from notepad and paste it on to the HTML view tab in the editor (not the source).
- Go ahead and save it.
Let me know if this works.