Every few seconds the Install Application command will show up for some users in Queued Commands and go away pretty quickly. The errors under Command History are "the operation could not be performed because the App ID could not be verified" and "the iTunes Store ID of the application could not be validated." It seems to be happening every second or two. It's not happening for everyone, but there are quite a few users I'm seeing this happen to. I have an idea which application is causing this, but how do I confirm that? Also, the only similarity I notice is that they're on iOS 9.3.1. I created a policy and assigned an action to have the names I see update to the latest iOS version. The ones who do update don't seem to show up anymore.
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This is a great question as I have been wanting to post something about the best new feature in LANrev 7.2.1. There is a new Information Item called "Mobile Device Command Details". Drag that Information Item to your Queued Commands and your Command History and it will tell you which application is trying to be installed. If you have not upgraded to 7.2.1, the upgrade will make your troubleshooting trivial.
Your other option is to read log files which no one wants to do.
Thanks for the response Rob. The problem looks to have been the "Convert to managed application if already installed on device (iOS 9 or newer)" option being checked on the apps assigned to the policy. Once I deleted them all and added them back, and unchecking that option, the issue seems to have disappeared. I don't see that popping up and quickly disappearing under Queued Commands anymore. I'm going to check Command History to confirm, but it will probably take a while for that to load.
On the error commands, if you have figured it out, I would just search for them in the history and mass delete them.
Yep, that was it. Thanks Rob!