We are a premise client and are trying to upload a custom logo for branding purposes in Heat Service Management. We have tried various formats and resolutions/sizes but can't find any documentation showing the optimal sizing and image format. Does anyone happen to have a format/resolution/size combination that has worked well? Everything we try ends up losing resolution and the quality degrades. I believe we are trying 50X200 pixels, in a .png format. Any suggestions would be greatly appreciated.
Thanks in advance.