11 Replies Latest reply on Sep 16, 2016 3:10 AM by markuszierer

    EMSS 8.4 Clients are Offline since server outage

    markuszierer Apprentice

      Hi there,

       

      i accidentially knocked out my EMSS 8.4 Server by unexpected Shutdown of the related SQL Server (in my Test Env of course). It took a few days until i realized this. Once i have switched on SQL Server again, EMSS 8.4 starts working again and i'm able to login again. But since then, all my Agents reported to be Offline. Even after several days they still are offline. I assumed that the agents will continously try to contact the EMSS Server and once this server is back on, they will start communicating again.

       

      Any tipps how to deal with this situation?