We have ServiceReq for the creation of new employees.
The workflow automatically creates the AD User Account, performs an LDAP Sync to update CompositeContract and Employee table.
Subsequently, I need to update the link between ServiceReq and ServiceReqAssociatedReportedBy. The objective is to use this link in the subsequent workflow items to further complete and update the Employee data of the New employee.
How do I update the ServiceReq field "AlternateContactLink_RecID" with the RecID of the new employee ?
Parameters I can use are employee data such as firstname, lastname, email, account.
The Search and Link QuickAction does not work as it does not allow me to use the GetSRPValue (error message : "The function GetSRPValue is not supported in search expressions that have a reference to any field"