I'm looking for ideas on how to configure recurring reminders for service request approvals. Ideally I'd like this to happen for all service requests, but if someone has accomplished this within a single request offering, I'd like to know that as well.
I have one SR in particular that uses a contact group for approvals and everyone must approve for it to move forward. There's no approval deadline for this request because we don't want it to time out, we just want to remind them to respond every couple of days. I was able to configure the workflow to send the reminders using the timed out exit on the approval block, but once it's timed out, of course, they can no longer approve it.
Any advice you can offer would be appreciated. I'm not super advanced with my admin skills, so more detail is better please.