0 Replies Latest reply on Nov 30, 2016 9:08 PM by tapatio

    Auto Add Approvers to a CHANGE depending on the Type of change

    tapatio Apprentice

      Hello Team,


      I am starting to work on a request that just hit my plate, was wondering if anyone here has done the same.

      1. If Change Type is Standard, on Initialize of change add approvers (Manager and Director) of User(Owner) entering the change.
      2. If Change Type is Emergency, on Initialize of change add approvers (All Managers and Directors) of all Teams.

      We are trying to avoid the manual entering of Approvers and users forgetting to enter the approvers or selecting Pending Approval before adding the Approvers.

      Look forward hearing from this wonderful community!!!