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1. Re: Allow manager to view staff requests?
florian1 Feb 19, 2017 3:16 AM (in response to wynnb)3 of 3 people found this helpfulYes, it is allowed.
There's a how-to under the kb number 24242.
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2. Re: Allow manager to view staff requests?
SCummi1 Sep 21, 2018 6:54 AM (in response to florian1)Where is this KB now? I can't find it. By searching. I found the following article about KBs moving but still could not find KB 24242:
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3. Re: Allow manager to view staff requests?
vee Sep 23, 2018 9:42 PM (in response to SCummi1)You just search the forums for the number.
I feel your pain though, I'm still trying to figure my way around these forums, they feel awfully confusing sometimes.
When you search for an article number, the number won't appear in the results as it's only in the keywords section so it can be hard to know if you found what you're looking for.
I believe this is the article you need: How to show in Self Service Incidents/Service Requests that have been submitted for the User and also Reported by the User