2 Replies Latest reply on Mar 9, 2017 6:34 AM by geroms

    How to use Prompt Function for CreatedDateTime in a Search

    geroms Apprentice

      I'm trying to create a saved search that will prompt for the CreatedDateTime value.  For example, if someone wants to search for all of the incidents that they opened on Mar 2, they would be able to run this search and enter Mar 2 when prompted.


      The problem is that when you select a date from this prompt, it inserts the date into the field but it also defaults to putting 12:00 AM in the field as well.  So the search then runs but only looks for incidents logged at that exact time on that date.  I'm able to just clear the 12:00 AM from the field but when you hit OK to the prompt, it puts the time back in before the search runs.