I am trying to set a custom field for FC_CustomerType in my Employee object based on the TypeofOrganizationalUnit of the employees OU, but getting no results. The following case statement shows two of the ways I have tried to trigger it
when [link:OrgUnitLink]TypeofOrganizationalUnit == "Internal" then "Employee"
when [OrganizationalUnit#.]TypeofOrganizationalUnit == "County" then "County"
Neither updates the FC_CustomerType field
I have successfully updated Employee.Team based on OrgUnitLink, but when I set On Change to OUL for this, it does not include FC_CustomerType in the Set dropdown. Any ideas why?