As you know, you can set Auto refresh (minutes) values in HEAT Dashboards. The values are 5, 10, 15, 20, 30 and 60 minutes. Since we are going to use a dashboard for our Service Desk, we need a value 1 minute. My plan is to publish those cases who are at risk to violate the reaction target and therefore I need a shorter refresh intervall.
Does anyone know how to customize this?
Thank you in advance