I have a team that I would only like to be used for Change Tasks and I'm wondering where to do this. They would only like to have Change Tasks assigned to them and not be available for Incidents
Can I hide the team from being displayed in the Incident business object? If so, do I do it with a business rule or can I hide it on the forms with a visibility expression?
Or, do I use a business rule on the Task object?
I'd like for this to be easily reversible in the event that we decide they will support Incidents. I'd love to hear from anyone doing this type of thing or if there are better ways of doing this that I am overlooking.