We want to be able to present leader with the ability to visualize service management trends to help them make data base decisions as well as monitor customer service quality. To accomplish this we need to be able to automatically pull down data snapshots from the cloud tenant.
We've found that the automating the pulling daily snapshot data out of the cloud to a local server can be challenging (if not next to impossible).
Has anyone been able to do this? If so how ?
Has anyone successfully been able to use Heat Web Services (SOAP) to accomplish this? If so, what did you use as your soap client? I've tried using Microsoft's SSIS Web Service Task, but ran into (407 Proxy Account errors)