When a DTS rule is scheduled it usually targets the Core. Do you have an inventory record for the Core? If not, the scheduler will fail to find the core due to a record not being present.
If your core does have an inventory and is set to self scan under Configure > Services > Inventory, then you may need to contact support so we can look at your database and verify other settings are set properly.
Hi, I just checked and we do not seem to have an inventory record for our Core. What is the best approach to resolve that? I do not think we are supposed to install an agent directly but can you tell me what is the best approach here?
Check Configure > Services > Inventory > Advanced Settings > Do Self Scan and ensure Do Self Scan is set to 1. (it may be called something a bit different, I can't check at the moment)
Then restart the Landesk Inventory Server service. The core should run an inventory scan on itself when the service starts up.
I would also check %ldms_home%ldscan to see if you have a backlog of scan files that may be preventing the self scan from being processed in a timely manner.
To clarify my last comment, the setting is "Do Core Server Software Scan"
ok, it was set to 1 so I restarted the services and I will see if it shows up in inventory.
OK, it was 2 issues. I have had issues with PC's getting removed from Inventory when not being reported for a multitude of reasons so we changed the 'Days to keep inventory scans" to 0 so that we do not have that issue anymore. The Core server has a scan file that was larger than the rest so it was in the ErrorBigScan folder. Re-Ran the scan and it is now showing in inventory and letting me schedule it.
Thanks for the assistance.