We have identified a need for our Incident Process to change to include a branch that handles sequential tasks. This would allow assigning a task to group a, then they complete it, and another task is automatically assigned to group b, and they complete it which assigns it to group c, etc. As a work flow, a number of groups have to do their work and then complete the Servicedesk task. We already have a branch in our main process that creates an automatic task and assignment if the work done requires a billing be applied.
Is this a reasonable modification? Are there a limit to the number of automatic tasks that could occur sequentially?