1 Reply Latest reply on Jun 25, 2009 3:42 AM by MPATEL

    Resolve action from problem that will automatic resolve incident


      Hi all,


      My name Hermando from Jakarta.

      I need to create resolve action from problem management that will automatic resolve all incident that link to the problem.

      I tried propagate action to child but this only work with child problem.

      any suggestion/idea how to create this




      Process : simple problem, and rich incident

      LDSD 7.26


      Best regards