1 Reply Latest reply on Aug 15, 2006 1:16 PM by Tbarnes

    Outbox Agent Error

    Tbarnes Rookie
      A lot of PC's being turned up are getting errors installing the outbox agent which from my gathering is part of the inventory feature.

      The errors seem to be somewhat random in occurance

      Error is as follows


      Fatal error: Could not initialize conversation with the Net Install Service Please contact your local admin. Installation aborted


      the thing is that this seems to occur weather logged in as an admin or not...
        • 1. Re: Outbox Agent Error
          Tbarnes Rookie
          After some head scratching & investigation it turned out the SIS was not properly configured.

          I had contacted enteo support who suggested something was possibly wrong w/ the SIS...

          After running the "health report" on all of our locations many sites came up "SIS not in use"

          I pinged the PC names coming up with the errors in the Analyze Client Events monitor and compared them to the locations coming up with the SIS error. What would you know a pattern finally arose.

          To fix this you must manually configure the SIS. Go to the site, which comes up with the error

          Lock the database --> Right Click (the site) --> Properties -->Netinstall Service (tab) --> Start Service Configuration Wizard

          This will manually allow you to configure the SIS (I didn't see much on this in the books). The process is as found in the site configuration wizard.

          Now, the question at hand is how the SIS got "lost". But all I know is that it is working now and the errors are dwindling after the Outbox agent finally completes the install

          happy days