Scheduling Reminders
ilindsay Mar 30, 2009 5:52 AMOne of our End Users has asked us to look at designing a process for them which includes and authorisation step.
They want to know if it is possible to automaticlly resend an email to the person who is authorising the Change (or someone else) if the Change has not been authorised within a certain time period.
I would guess that Reminders would be the way to go, but is it possible to insert a condition after a status which checks the last update time and if the status is still the same after 3 days for instance, another Reminder message is sent out?
We are using 7.2.5
Thanks
Iain