8 Replies Latest reply on Apr 1, 2009 8:46 AM by Snowman

    Remote Control Viewer


      We are running LDMS  I recently installed an agent on a Mac OS X 10.5.6.  I am able to see the Mac in LDMS however the Remote Control function is grayed out.


      If I look in the Inventory on the Mac under LANDesk Management---Remote Control, it shows:


      Installed: Yes

      Secure: No



      However, if I go into the Properties of the Mac in LDMS, in the Agents tab, it shows:


      Common Base Agent Status: Loaded

      LANDesk System Manager Status:  Not Available

      Remote Control Agent Status:  Not Loaded


      How do I get the Remote control functionality in LDMS to work on the Mac?