9 Replies Latest reply on Apr 28, 2009 6:07 AM by jvhooijdonk

    Error when installing AV

    jvhooijdonk Apprentice

      Hi all,

       

      I have a strange issue, when I install LANDesk AV on my clients ( Self extracting or push) I get an error at the point that it wants to extract bases.cab.

      The download of the file seems to go ok, but after the download I get the message "Installation failed". However, when I press OK it all seems to be installed correctly. The only strange message I could find was in the avservice.log -> "Unable to update operating system with our current antivirus status: (code 0x8004100e)"

      Anyone an idea how to fix this ?

       

      Jan