3 Replies Latest reply on Jun 8, 2006 3:53 AM by DSMForum

    Hi all - a few newbie questions

    DSMForum Master
      Hi,

      I work for a Services company, and we're just beginning with NetInstall, the
      decision to use it as our primary packaging too is near complete (yes even
      without any english KB nor Newsgroup...), but we've some questions and first
      problems.. (we're not for the time full customer, so no queries/call support
      directly to NetSupport of course)

      -> How can we specify which DB the interactive Installer has to use ?

      I saw the options on the doc (execute blabla) but nothing to just
      specify which db to use...

      -> Adobe Acrobat packaging :
      it works! and easily (one of the test I did and that decided me to
      choice Netinstall)
      with the spy part and the 2 AddPrinter Part.
      the problem is that there is a error message when the package is
      installed
      "can't add printer Acrobat Distiller - Name is wrong" something like
      this..
      I ask to reboot next to the installation
      => The Acrobat Distiller is there !! installed

      My question so is either, do someone resolved this problem ? or is there
      an easy way to hide this
      error message and make it not stoping the install process (not a good
      solution.. but hey after the         reboot everything is ok   ??


      I hope some of you will take a few minutes to answer my questions, should be
      there a strong and helpfull "NetInstall Community" would I be more assured
      concerning the lack of english online KB...

      Thank you in Advance

      B. Zimmeramann
      System Engineer MCSE


      ..
        • 1. Re: Hi all - a few newbie questions
          DSMForum Master
          Bruno,

          > -> How can we specify which DB the interactive Installer has to use ?


          I assume you're using the SE?
          Although you can create more than one DB in the Manager, the netinst.nid DB
          is the only database the installer will read. The multi-db support is a part
          of the Enterprise Edition.

          > -> Adobe Acrobat packaging :
          >     it works! and easily (one of the test I did and that decided me to
          > choice Netinstall)
          >     with the spy part and the 2 AddPrinter Part.
          >     the problem is that there is a error message when the package is
          > installed
          >     "can't add printer Acrobat Distiller - Name is wrong" something like
          > this..
          >     I ask to reboot next to the installation
          >     => The Acrobat Distiller is there !! installed


          the acrobat full version is somewhat tricky to script.
          One of the issues is, that the distiller printer driver is not very
          "standard" - in fact i'm amazed that it worked at all with "InstallPrinter"
          :-) has that user you tried it out with got admin privileges?
          if you want to get rid of that message, you need to work around the
          InstallPrinter comand.
          include the printer-key in the registry (HKLM\System\CCS\Control\print) in
          the spy's settings (it is excluded by default) and redo your spy. Be sure to
          reboot AND use BOTH printers (Distiller and PDF-Writer) once to create a pdf
          BEFORE you take the second snapshot.
          then remove the InstallPrinter-Command from the NI-Script.
          You also should stop the Spooler service at the start of the script and
          start it again at the end
          If you have "locked-down" NT, W2K or XP workstations, it might be necessary
          to adjust the security
          for some Regkeys or directories as well - that depends on how much
          privileges your end-users have.

          Don't worry - it doesn't get much harder than the Distiller - most other
          packages are way easier to script :-)

          Team NetSupport
          Martin Appel


          ..
          • 2. Re: Hi all - a few newbie questions
            DSMForum Master
            Hi Martin Appel,

            Thanx a lot for you taking time to answer, really I appreciate.

            1) Ok fine to me (yes as we use the demo version, SE version only

            2) You're right there too, it worked after the reboot, this being done under
            admin credentials.. I'll again  package it following your procedure and
            advices ..


            Well, I can tell you that I'm for the most well impressed by your product.
            Packaging is one of the technologies I have to build some experience on,
            having only played for my personal fun with the free WinInstall LE when
            Windows 2000 was released

            So of course your product can't be compared to the old/discontinued/relaunch
            WinInstall (Le or Pro), and I don't know some of the "maybe" competitor to
            your product, but I really have good impression on NetInstall..

            And I really wish I'll have the time to learn it and have the help/tools to
            explore it thorougly..


            Okay enough with this ! thank you again for the answer ! Perhaps will you
            accept to help me again another time

            B.


            "NetSupport Team" wrote in message
            news:8oWk3p4GDHA.354@sentinel.synergetic.de...
            > Bruno,
            >
            > > -> How can we specify which DB the interactive Installer has to use ?

            >
            > I assume you're using the SE?
            > Although you can create more than one DB in the Manager, the netinst.nid

            DB
            > is the only database the installer will read. The multi-db support is a

            part
            > of the Enterprise Edition.
            >
            > > -> Adobe Acrobat packaging :
            > >     it works! and easily (one of the test I did and that decided me to
            > > choice Netinstall)
            > >     with the spy part and the 2 AddPrinter Part.
            > >     the problem is that there is a error message when the package is
            > > installed
            > >     "can't add printer Acrobat Distiller - Name is wrong" something like
            > > this..
            > >     I ask to reboot next to the installation
            > >     => The Acrobat Distiller is there !! installed

            >
            > the acrobat full version is somewhat tricky to script.
            > One of the issues is, that the distiller printer driver is not very
            > "standard" - in fact i'm amazed that it worked at all with

            "InstallPrinter"
            > :-) has that user you tried it out with got admin privileges?
            > if you want to get rid of that message, you need to work around the
            > InstallPrinter comand.
            > include the printer-key in the registry (HKLM\System\CCS\Control\print) in
            > the spy's settings (it is excluded by default) and redo your spy. Be sure

            to
            > reboot AND use BOTH printers (Distiller and PDF-Writer) once to create a

            pdf
            > BEFORE you take the second snapshot.
            > then remove the InstallPrinter-Command from the NI-Script.
            > You also should stop the Spooler service at the start of the script and
            > start it again at the end
            > If you have "locked-down" NT, W2K or XP workstations, it might be

            necessary
            > to adjust the security
            > for some Regkeys or directories as well - that depends on how much
            > privileges your end-users have.
            >
            > Don't worry - it doesn't get much harder than the Distiller - most other
            > packages are way easier to script :-)
            >
            > Team NetSupport
            > Martin Appel
            >
            >



            ..
            • 3. Re: Hi all - a few newbie questions
              DSMForum Master
              Hi AGain Martin ¨!!

              Thanks again ! it worked flawless ! many many thanks..

              Bruno Zimmermann




              "NetSupport Team" wrote in message
              news:8oWk3p4GDHA.354@sentinel.synergetic.de...
              > Bruno,
              >
              > > -> How can we specify which DB the interactive Installer has to use ?

              >
              > I assume you're using the SE?
              > Although you can create more than one DB in the Manager, the netinst.nid

              DB
              > is the only database the installer will read. The multi-db support is a

              part
              > of the Enterprise Edition.
              >
              > > -> Adobe Acrobat packaging :
              > >     it works! and easily (one of the test I did and that decided me to
              > > choice Netinstall)
              > >     with the spy part and the 2 AddPrinter Part.
              > >     the problem is that there is a error message when the package is
              > > installed
              > >     "can't add printer Acrobat Distiller - Name is wrong" something like
              > > this..
              > >     I ask to reboot next to the installation
              > >     => The Acrobat Distiller is there !! installed

              >
              > the acrobat full version is somewhat tricky to script.
              > One of the issues is, that the distiller printer driver is not very
              > "standard" - in fact i'm amazed that it worked at all with

              "InstallPrinter"
              > :-) has that user you tried it out with got admin privileges?
              > if you want to get rid of that message, you need to work around the
              > InstallPrinter comand.
              > include the printer-key in the registry (HKLM\System\CCS\Control\print) in
              > the spy's settings (it is excluded by default) and redo your spy. Be sure

              to
              > reboot AND use BOTH printers (Distiller and PDF-Writer) once to create a

              pdf
              > BEFORE you take the second snapshot.
              > then remove the InstallPrinter-Command from the NI-Script.
              > You also should stop the Spooler service at the start of the script and
              > start it again at the end
              > If you have "locked-down" NT, W2K or XP workstations, it might be

              necessary
              > to adjust the security
              > for some Regkeys or directories as well - that depends on how much
              > privileges your end-users have.
              >
              > Don't worry - it doesn't get much harder than the Distiller - most other
              > packages are way easier to script :-)
              >
              > Team NetSupport
              > Martin Appel
              >
              >



              ..