5 Replies Latest reply on Nov 15, 2010 4:32 AM by FrankScholer

    Couldn´t open registry key

    psy_k Apprentice
      Hi Leute,

      hab wieder mal ein Problem was ich nicht lösen kann. Hoffe ihr könnt mir genauso gut helfen wie in der Vergangenheit.

      Ich bekomme in einigen Logfiles zb. NI32_1.LOG folgende Warnings.
      Die Einträge kommt auf einem Windows 7 Enterprise x64.

      10:18:02.183 E    Warning (Module:Main, Severity:0x03):
      Couldn´t open registry key 'SOFTWARE\NetSupport\NetInstall\AutoInstallSettings in HKEY_LOCAL_MACHINE'
      Access is denied.
      10:18:02.183 E    Warning (Module:Main, Severity:0x03):
      Couldn´t open registry key 'SOFTWARE\NetSupport\NetInstall\AutoInstallSettings in HKEY_LOCAL_MACHINE'
      Access is denied.
      10:18:02.183 E    Warning (Module:Main, Severity:0x03):
      Couldn´t open registry key 'SOFTWARE\NetSupport\NetInstall\SiteProperties in HKEY_LOCAL_MACHINE'
      Access is denied.
      10:18:02.198 E    Warning (Module:Main, Severity:0x03):
      Couldn´t open registry key 'SOFTWARE\NetSupport\NetInstall\SiteProperties in HKEY_LOCAL_MACHINE'
      Access is denied.
      10:18:02.198 E    Warning (Module:Main, Severity:0x03):
      Couldn´t open registry key 'SOFTWARE\NetSupport\NetInstall\SiteProperties in HKEY_LOCAL_MACHINE'
      Access is denied.
      10:18:02.198 E    Warning (Module:Main, Severity:0x03):
      Couldn´t open registry key 'SOFTWARE\NetSupport\NetInstall\SiteProperties in HKEY_LOCAL_MACHINE'
      Access is denied.
      10:18:02.198 E    Warning (Module:Main, Severity:0x03):
      Couldn´t open registry key 'SOFTWARE\NetSupport\NetInstall\SiteProperties in HKEY_LOCAL_MACHINE'
      Access is denied.
      10:18:02.198 E    Warning (Module:Main, Severity:0x03):
      Couldn´t open registry key 'SOFTWARE\NetSupport\NetInstall\SiteProperties in HKEY_LOCAL_MACHINE'
      Access is denied.
      10:18:02.214 E    Warning (Module:Main, Severity:0x03):
      Couldn´t open registry key 'SOFTWARE\NetSupport\NetInstall\InstallSettings in HKEY_LOCAL_MACHINE'
      Access is denied.
      10:18:02.214 E    Warning (Module:Main, Severity:0x03):
      Couldn´t open registry key 'SOFTWARE\NetSupport\NetInstall\InstallSettings in HKEY_LOCAL_MACHINE'
      Access is denied.
      10:18:02.214 E    Warning (Module:Main, Severity:0x03):
      Couldn´t open registry key 'SOFTWARE\NetSupport\NetInstall\LogFileSettings in HKEY_LOCAL_MACHINE'
      Access is denied.

      10:18:02.214 E    Warning (Module:Main, Severity:0x03):
      Couldn´t open registry key 'SOFTWARE\NetSupport\NetInstall\LogFileSettings in HKEY_LOCAL_MACHINE'
      Access is denied.
      10:18:02.214 E    Warning (Module:Main, Severity:0x03):
      Couldn´t open registry key 'SOFTWARE\NetSupport\NetInstall\LogFileSettings in HKEY_LOCAL_MACHINE'
      Access is denied.
      10:18:02.214 E    Warning (Module:Main, Severity:0x03):
      Couldn´t open registry key 'SOFTWARE\NetSupport\NetInstall\LogFileSettings in HKEY_LOCAL_MACHINE'
      Access is denied.
      10:18:02.214 E    Warning (Module:Main, Severity:0x03):
      Couldn´t open registry key 'SOFTWARE\NetSupport\NetInstall\InboxAgent in HKEY_LOCAL_MACHINE'
      Access is denied.
      10:18:02.214 E    Warning (Module:Main, Severity:0x03):
      Couldn´t open registry key 'SOFTWARE\NetSupport\NetInstall\InboxAgent in HKEY_LOCAL_MACHINE'
      Access is denied.
      10:18:02.214 E    Warning (Module:Main, Severity:0x03):
      Couldn´t open registry key 'SOFTWARE\NetSupport\NetInstall\OutboxAgent in HKEY_LOCAL_MACHINE'
      Access is denied.
      10:18:02.229 E    Warning (Module:Main, Severity:0x03):
      Couldn´t open registry key 'SOFTWARE\NetSupport\NetInstall\DatabaseAgent in HKEY_LOCAL_MACHINE'
      Access is denied.
      10:18:02.229 E    Warning (Module:Main, Severity:0x03):
      Couldn´t open registry key 'SOFTWARE\NetSupport\NetInstall\StagingSettings in HKEY_LOCAL_MACHINE'
      Access is denied.
      10:18:02.229 E    Warning (Module:Main, Severity:0x03):
      Couldn´t open registry key 'SOFTWARE\NetSupport\NetInstall\StagingSettings in HKEY_LOCAL_MACHINE'
      Access is denied.
      10:18:02.229 E    Warning (Module:Main, Severity:0x03):
      Couldn´t open registry key 'SOFTWARE\NetSupport\NetInstall\StagingSettings in HKEY_LOCAL_MACHINE'
      Access is denied.
      10:18:02.229 E    Warning (Module:Main, Severity:0x03):
      Couldn´t open registry key 'SOFTWARE\NetSupport\NetInstall\StagingSettings in HKEY_LOCAL_MACHINE'
      Access is denied.
      10:18:02.229 E    Warning (Module:Main, Severity:0x03):
      Couldn´t open registry key 'SOFTWARE\NetSupport\NetInstall\StagingSettings in HKEY_LOCAL_MACHINE'
      Access is denied.
      10:18:02.229 E    Warning (Module:Main, Severity:0x03):
      Couldn´t open registry key 'SOFTWARE\NetSupport\NetInstall\WtsSettings in HKEY_LOCAL_MACHINE'
      Access is denied.
      10:18:02.229 E    Warning (Module:Main, Severity:0x03):
      Couldn´t open registry key 'SOFTWARE\NetSupport\NetInstall\WtsSettings in HKEY_LOCAL_MACHINE'
      Access is denied.

      10:18:02.229 E    Warning (Module:Main, Severity:0x03):
      Couldn´t open registry key 'SOFTWARE\NetSupport\NetInstall\WtsSettings in HKEY_LOCAL_MACHINE'
      Access is denied.
      10:18:02.229 E    Warning (Module:Main, Severity:0x03):
      Couldn´t open registry key 'SOFTWARE\NetSupport\NetInstall\WtsSettings in HKEY_LOCAL_MACHINE'
      Access is denied.
      10:18:02.229 E    Warning (Module:Main, Severity:0x03):
      Couldn´t open registry key 'SOFTWARE\NetSupport\NetInstall\WtsSettings in HKEY_LOCAL_MACHINE'
      Access is denied.
      10:18:02.229 E    Warning (Module:Main, Severity:0x03):
      Couldn´t open registry key 'SOFTWARE\NetSupport\NetInstall\WtsSettings in HKEY_LOCAL_MACHINE'
      Access is denied.
      10:18:02.229 E    Warning (Module:Main, Severity:0x03):
      Couldn´t open registry key 'SOFTWARE\NetSupport\NetInstall\WtsSettings in HKEY_LOCAL_MACHINE'
      Access is denied.
      10:18:02.229 E    Warning (Module:Main, Severity:0x03):
      Couldn´t open registry key 'SOFTWARE\NetSupport\NetInstall\WebServiceSettings in HKEY_LOCAL_MACHINE'
      Access is denied.
      10:18:02.229 E    Warning (Module:Main, Severity:0x03):
      Couldn´t open registry key 'SOFTWARE\NetSupport\NetInstall\WebServiceSettings in HKEY_LOCAL_MACHINE'
      Access is denied.

      10:18:02.229 E    Warning (Module:Main, Severity:0x03):
      Couldn´t open registry key 'SOFTWARE\NetSupport\NetInstall\WebServiceSettings in HKEY_LOCAL_MACHINE'
      Access is denied.
      10:18:02.245 E    Warning (Module:Main, Severity:0x03):
      Couldn´t open registry key 'SOFTWARE\NetSupport\NetInstall\ExrClientOptions in HKEY_LOCAL_MACHINE'
      Access is denied.
      10:18:02.245 E    Warning (Module:Main, Severity:0x03):
      Couldn´t open registry key 'SOFTWARE\NetSupport\NetInstall\ExrClientOptions in HKEY_LOCAL_MACHINE'
      Access is denied.
      10:18:02.245 E    Warning (Module:Main, Severity:0x03):
      Couldn´t open registry key 'SOFTWARE\NetSupport\NetInstall\ExrClientOptions in HKEY_LOCAL_MACHINE'
      Access is denied.
      10:18:02.245 E    Warning (Module:Main, Severity:0x03):
      Couldn´t open registry key 'SOFTWARE\NetSupport\NetInstall\InventoryClientOptions in HKEY_LOCAL_MACHINE'
      Access is denied.
      10:18:02.245 E    Warning (Module:Main, Severity:0x03):
      Couldn´t open registry key 'SOFTWARE\NetSupport\NetInstall\InventoryClientOptions in HKEY_LOCAL_MACHINE'
      Access is denied.
      10:18:02.245 E    Warning (Module:Main, Severity:0x03):
      Couldn´t open registry key 'SOFTWARE\NetSupport\NetInstall\InventoryClientOptions in HKEY_LOCAL_MACHINE'
      Access is denied.
      10:18:02.245 E    Warning (Module:Main, Severity:0x03):
      Couldn´t open registry key 'SOFTWARE\NetSupport\NetInstall\InventoryClientOptions in HKEY_LOCAL_MACHINE'
      Access is denied.
      10:18:02.245 E    Warning (Module:Main, Severity:0x03):
      Couldn´t open registry key 'SOFTWARE\NetSupport\NetInstall\InventoryClientOptions in HKEY_LOCAL_MACHINE'
      Access is denied.
      10:18:02.245 E    Warning (Module:Main, Severity:0x03):
      Couldn´t open registry key 'SOFTWARE\NetSupport\NetInstall\SUSettings in HKEY_LOCAL_MACHINE'
      Access is denied.
      10:18:02.245 E    Warning (Module:Main, Severity:0x03):
      Couldn´t open registry key 'SOFTWARE\NetSupport\NetInstall\SUSettings in HKEY_LOCAL_MACHINE'
      Access is denied.
      10:18:02.245 E    Warning (Module:Main, Severity:0x03):
      Couldn´t open registry key 'SOFTWARE\NetSupport\NetInstall\SUSettings in HKEY_LOCAL_MACHINE'
      Access is denied.
      10:18:02.245 E    Warning (Module:Main, Severity:0x03):
      Couldn´t open registry key 'SOFTWARE\NetSupport\NetInstall\SUSettings in HKEY_LOCAL_MACHINE'
      Access is denied.
      10:18:02.245 E    Warning (Module:Main, Severity:0x03):
      Couldn´t open registry key 'SOFTWARE\NetSupport\NetInstall\SUSettings in HKEY_LOCAL_MACHINE'
      Access is denied.
      10:18:02.245 E    Warning (Module:Main, Severity:0x03):
      Couldn´t open registry key 'SOFTWARE\NetSupport\NetInstall\NetreflectSettings in HKEY_LOCAL_MACHINE'
      Access is denied.
      10:18:02.245 E    Warning (Module:Main, Severity:0x03):
      Couldn´t open registry key 'SOFTWARE\NetSupport\NetInstall\NetreflectSettings in HKEY_LOCAL_MACHINE'
      Access is denied.
      10:18:02.245 E    Warning (Module:Main, Severity:0x03):
      Couldn´t open registry key 'SOFTWARE\NetSupport\NetInstall\NetreflectSettings in HKEY_LOCAL_MACHINE'
      Access is denied.
      10:18:02.245 E    Warning (Module:Main, Severity:0x03):
      Couldn´t open registry key 'SOFTWARE\NetSupport\NetInstall\NetreflectSettings in HKEY_LOCAL_MACHINE'
      Access is denied.
      10:18:02.261 E    Warning (Module:Main, Severity:0x03):
      Couldn´t open registry key 'SOFTWARE\NetSupport\NetInstall\NetreflectSettings in HKEY_LOCAL_MACHINE'
      Access is denied.
      10:18:02.261 E    Warning (Module:Main, Severity:0x03):
      Couldn´t open registry key 'SOFTWARE\NetSupport\NetInstall\NetreflectSettings in HKEY_LOCAL_MACHINE'
      Access is denied.
      10:18:02.261 E    Warning (Module:Main, Severity:0x03):
      Couldn´t open registry key 'SOFTWARE\NetSupport\NetInstall\NetreflectSettings in HKEY_LOCAL_MACHINE'
      Access is denied.
      10:18:02.261 E    Warning (Module:Main, Severity:0x03):
      Couldn´t open registry key 'SOFTWARE\NetSupport\NetInstall\NetreflectSettings in HKEY_LOCAL_MACHINE'
      Access is denied.



      lg psy_k
        • 1. Re: Couldn´t open registry key
          Sascha.von.Dessonneck Rookie
          Hallo psy_k (komischer Name ),

          ich habe das selbe Problem und komme da nicht weiter. Ich habe ebenfalls Win7 Enterprise 64Bit. Irgendwie rafft der NiAgent nicht das der unter HKLM\Software\Wow6432Node\Netsupport\.... suchen muss. Ich weiss aber auch nicht wie man ihm das beibringen kann.

          Hat da jemand eine Lösung für?

          Danke und Gruß,

          Sascha vD (Enteo Neuling)
          • 2. Re: Couldn´t open registry key
            psy_k Apprentice
            Ich bin drauf gekommen das der Agent trotzdem richtig funktioniert. Deswegen wundern mich diese Fehlernachrichten nochmehr.

            Hab bis jetzt auch keine Lösung gefunden.
            • 3. Re: Couldn´t open registry key
              sni64 Rookie
              Halo,

              wir hatten auch das Problem - bei uns hat die aktive UAC den Zugriff auf die Registry gesperrt. Nach Deaktivierung / Reboot treten diese Meldungen nicht
              mehr auf.
              • 4. Re: Couldn´t open registry key
                psy_k Apprentice
                Hehe, ist aber nicht der Sinn davon die UAC auszuschalten.
                • 5. Re: Couldn´t open registry key
                  FrankScholer Master
                  Hi,

                  ich denke, man kann spontan jetzt nicht sagen, ob die UAC auf einem gemanageten Client im Firmennetzwerk Sinn macht oder nicht.

                  Für Privatanwender (die bisher immer mit Adminrechten gearbeitet haben) sicherlich absolut sinnvoll, aber auf nem sinnvoll abgesicherten Firmenrechner, auf dem die User nur normale Domänenbenutzer-Rechte haben (oder womöglich noch weniger, weil die Systeme gehärtet sind), sollte es eigentlich garkeine Situation geben, in der die UAC überhaupt hochkommt. Dann kann sie aber auch ausschalten, wenn sie die Funktion von zentral bereitgestellten und verwalteten Systemen behindert...

                  Just my $0.02
                  Grüße Frank