2 Replies Latest reply on May 11, 2009 10:29 AM by pierattc

    OneTouch Login Problems

    Apprentice

      We have successfully used OneTouch to push out the Service Desk 7.2.6.0 to our IT users.  Now we would like to do the same thing for our Test system.  Our Test system resides on a VM server, but has worked fine.  I set up the OneTouch for Test the same way we did our Prod system, but users can't login.  They get the attached error after entering their login info.  I tried recreating the OneTouch package and re-running the TPService config, neither fixed it.  I'm sure I'm just missing something, but we're stuck.

       

      Thanks,

      Chris