2 Replies Latest reply on Jun 30, 2017 7:46 AM by CraigMiddelstadt

    HTML links in report templates no longer work in WebAccess after upgrading to 2017.1

    CraigMiddelstadt Master

      HTML links in report templates no longer work in WebAccess after upgrading to 2017.1

       

      Custom HTML report templates in WebAccess that contain links to a record or dashboard or other items are no longer working after upgrading from LDSD 2016.4 to LDSD 2017.1.

      The same html templates work in workspaces but not in WebDesk or Self Service.

      Example link that no longer works:

      <a href="https://SERVERNAME/WebAccess/ss/object/create.rails?class_name=IncidentManagement.Incident&lifecycle_name=NewProcess1111111&object_template_name=NewTemplate7" target="_parent">

       

      Please let me know if anyone has a solution for this.