Have you installed the Studio Client on the device and will allow the device to communicate with the Studio Com Server?
I have not installed yet. When I try to install on my laptop it wants to install Studio Client on my laptop even though I try to find the scanner.
Once I have installed on my laptop it then gives me the Wavelink Administrator. At that point I am not sure what to do.
Here is a link that goes over installing Studio Client on devices using Active Sync.
Let me know if it helps.
Thank you. i am following the guide you gave me and right away thinking I have the wrong Studio Client. I have installed wlstudio_37 on my laptop. It only gives me a few options.
The only option I am still getting is the Wavelink Administrator or Wavelink Studio Server.
Neither give me a link to Studio Product Manager.
I think you will be best served if you open up a ticket with support and we will focus on the exact issue that you needs assistance with.