1 Reply Latest reply on Jul 28, 2017 3:16 AM by andreas.lindner

    Null value set for attribute Value of class type System.ApplicationSetting

    dunnsu Apprentice

      Hello!  We are getting errors in our event logs related to a specific attribute that has a null setting, and I haven't been able to find out how to fix it.  We have an error generated several times a minute.

       

      The first entry is this:

       

      TouchpaperException

      Touchpaper Error Code: Exception.Authentication.LogonFailed (-2147218680)

      Logon failed

       

      Stack Trace:

         at Touchpaper.Framework.SystemServices.Authenticator.ValidateCredentials(ITpsCredentials tpsCredentials, Boolean isAnonymous)

         at Touchpaper.Framework.SystemServices.Authenticator.AuthenticateLogon(ITpsSession tpsSession, ITpsEnvironment environment, ITpsCredentials tpsCredentials, Boolean isAnonymous)

         at Touchpaper.Framework.SystemServices.Authenticator.Logon(ITpsSession tpsSession, ITpsEnvironment environment, ITpsCredentials tpsCredentials, Boolean isAnonymous)

         at Touchpaper.Framework.SystemServices.SoapExtensions.CombinedExtension.AuthenticateRequest(SoapServerMessage message)

         at Touchpaper.Framework.SystemServices.SoapExtensions.CombinedExtension.ProcessServerMessageAfterDeserialize(SoapServerMessage message)

         at System.Web.Services.Protocols.SoapMessage.RunExtensions(SoapExtension[] extensions, Boolean throwOnException)

         at System.Web.Services.Protocols.SoapServerProtocol.CreateServerInstance()

         at System.Web.Services.Protocols.WebServiceHandler.Invoke()

         at System.Web.Services.Protocols.WebServiceHandler.CoreProcessRequest()

       

      Directly after that we have this:

       

      Touchpaper Error Code: Exception.Data.MandatoryAttributeNull (-2147220422)

      Null value set for attribute Value of class type System.ApplicationSetting. This attribute is mandatory and must contain a non-null value.

       

      There is no default value in the System.ApplicationSetting Value attribute, and I'm unable to add one.  Is there a script we should run to eliminate this error?  It's using up a lot of resources.  Thanks!