2 Replies Latest reply on Aug 17, 2017 10:02 AM by egaspar

    installation cant continue error installing data analytic

    egaspar Rookie

      I tried to follow all the instructions to install the fresh installation of Landdesk 2016 but it always failed on the Dala analytic portion. I am installing in Windows 2012 R2 64 bit with latest updates as of today 7/31/2017. I installed ahead of time both data frameworks 3.5 and 4.5 as per instruction in the Prerequisites to check before installing or patching the landesk core server.

       

      Thanks in advance for help

      Erwin

       

       

      Below is the Error on the logs.

       

       

       

      InstallShield 14:15:39: Installation aborts, ready to shut down

       

       

      I (c) (44:2C) [14:15:38:377]: Note: 1: 2205 2: C:\Windows\Downloaded Installations\{01DC5DFE-BF8F-441D-B47B-584D2A002E12}\LANDESK Data Analytics.msi 3: ISRequiredFeature
      MSI (c) (44:2C) [14:15:38:377]: Note: 1: 2228 2: C:\Windows\Downloaded Installations\{01DC5DFE-BF8F-441D-B47B-584D2A002E12}\LANDESK Data Analytics.msi 3: ISRequiredFeature 4: SELECT * FROM ISRequiredFeature WHERE RequiringFeature = 'OffCoreInventory'
      MSI (c) (44:2C) [14:15:38:377]: Note: 1: 2205 2: C:\Windows\Downloaded Installations\{01DC5DFE-BF8F-441D-B47B-584D2A002E12}\LANDESK Data Analytics.msi 3: ISRequiredFeature
      MSI (c) (44:2C) [14:15:38:377]: Note: 1: 2228 2: C:\Windows\Downloaded Installations\{01DC5DFE-BF8F-441D-B47B-584D2A002E12}\LANDESK Data Analytics.msi 3: ISRequiredFeature 4: SELECT * FROM ISRequiredFeature WHERE RequiringFeature = 'DTSOffCore'
      InstallShield 14:15:38: Registering cab file...
      InstallShield 14:15:38: Invoking __ISRTInit...
      InstallShield 14:15:39: Invoking __ISWIMsiHandle...
      InstallShield 14:15:39: Invoking __SetMaintenance...
      InstallShield 14:15:39: Getting feature log...
      InstallShield 14:15:39: __ISRTSetComponentLog...
      InstallShield 14:15:39: Invoking __ISWIInit...
      MSI (c) (44:2C) [14:15:39:046]: Note: 1: 2205 2: C:\Windows\Downloaded Installations\{01DC5DFE-BF8F-441D-B47B-584D2A002E12}\LANDESK Data Analytics.msi 3: ISAlias
      MSI (c) (44:2C) [14:15:39:046]: Note: 1: 2228 2: C:\Windows\Downloaded Installations\{01DC5DFE-BF8F-441D-B47B-584D2A002E12}\LANDESK Data Analytics.msi 3: ISAlias 4: SELECT * FROM ISAlias
      InstallShield 14:15:39: Setting external UI handler...
      InstallShield 14:15:39: Ready to launch program block.
      1: You must install the .NET Framework v4.5

      InstallShield 14:15:39: Installation aborts, ready to shut down.
      InstallShield 14:15:39: Invoking __ResetMsiObject...
      MSI (c) (44:2C) [14:15:39:052]: Destroying RemoteAPI object.
      MSI (c) (44:70) [14:15:39:052]: Custom Action Manager thread ending.
      === Verbose logging stopped: 7/31/2017  14:15:39 ===