1 Reply Latest reply on Sep 6, 2017 5:23 AM by Robin Rowe

    Unknown Protocol Error (500) - v4.1.193.0

    SteveDenisov Rookie

      Hi There,

       

      I am creating a new post regarding this issue - the previous post relating to this says it was resolved in v3.5.  One of our users is not getting any of her documents syncing. 

      When I try to login I get the following error "Unknown Protocol Error (500)" We are using Appsense DataNow v4.1.193.0.

      Restarting the service hasn't forced the sync either.  Can someone please help?

       

      Thanks,

      Steve