2 Replies Latest reply on Aug 31, 2017 7:09 AM by sapperino

    When enrolling iPad get(408) Request Timeout

    sapperino Apprentice

      We are trying to enroll iPads into LANDesk 2016.3 SU1. I have downloaded the LANDesk agent on the iPad from the app store. I put my email address and password in the credentials and it says enrolling then the following error comes up.

       

      Error enrolling
      The remote server returned an error:
      (408) Request Timeout.

       

      We have a 3rd party certificate installed in our CSA from GoDaddy. I have check that the certificate is correct on whatsmychaincert.com and I get a green check mark.

       

      Added the following DNS entry:
      iOS-enroll=https://my.CSA.org/rtc/my-LD-core/MDM/api/v1/enroll/IosEnroll.

       

      Followed the LANDesk guide on adding the APNS and DEP tokens. We have an iOS profile selected as well.

       

      Has anyone seen this error or am I missing something?

       

      Thanks,