6 Replies Latest reply on Aug 10, 2017 12:59 AM by charif

    where could i find the survey note in Xtraction


      Hello Support team,


      I need to calculate the NPS of our service using Xtraction. However, i can't find survey notes in Xtraction even if they are visible on the Helpdesk Portal. Could you please tell me where could i find those survey notes ?


      Thank you,

      Best regards.