1 Reply Latest reply on Aug 14, 2017 10:57 AM by jaysmith

    Turning on/off Automatic updates for Kaspersky

    SlideshowBob Rookie

      I'm having a bit of a problem in Kaspersky with mac clients saying that automatic updates are turned off? How do I go about fixing this?

        • 1. Re: Turning on/off Automatic updates for Kaspersky
          jaysmith SupportEmployee

          Ivanti handles the AV client updates through our own scheduler, not through the AV client itself.  So, it's actually working as designed that automatic updates would be turned off in the client itself.  It's not a cause for concern, although we have seen that end users become concerned when they see it because they don't understand that we use a different scheduler to kick off automatic updates.

           

          What core version are you running?  We've been working with Kaspersky to modify the text that displays to alleviate the perceived problem.

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