2 Replies Latest reply on Aug 17, 2017 10:23 PM by Jamie Cannon

    Hoas anyone used API in process to send scheduled emails?

    tbuchanan Apprentice

      Hello,

       

      We are currently using API to send automated notifications for Change Management based on the Start date. These notifications are to go out as reminders of upcoming change. we have seen a lot of success but without fail at least one, if not more of the emails fail every day with the same error code:

      LD Email Error.jpg

      This error message is not helpful in any way as the status on all change records that successfully sent notices or didn't is the same "Awaiting Implementation". Does anyone know of any place to get more detailed information regarding these failures or any resources that could help. Thank you!