1 Reply Latest reply on Aug 17, 2017 10:00 AM by GreggSmith

    what TIMEZONE is used in an exported scheduled document

    CatherineR Rookie

      I am the administrator of a set of xtraction reports,  and from testing, I think that when I scheduled a report,   the report uses the TIMEZONE set on MY user preferences.

      It may be that this is because I am the owner of the document, or may be because  I am the user who scheduled it.

       

      If a different user runs the report on line, he will get times displayed in the TZ relevant to HIS user id.      If HE scheduled it, would the output be in his TZ?

       

      How can the TZ of data displayed in a exported report be controlled?

       

      Can someone tell us what is happening in the back end when a report is scheduled.

       

      tah.

        • 1. Re: what TIMEZONE is used in an exported scheduled document
          GreggSmith SupportEmployee

          A scheduled report will export in the TZ of the person that scheduled the report.  It's as simple as that.

           

          Currently, as administrator, you are not able to edit the creator/owner of a scheduled task, so you can't create one yourself and then edit it to run under a different user (in a different time zone).  Here is an enhancement request you can vote for regarding this proposed functionality: Add functionality for other users to view/edit scheduled tasks created by someone else.  Another potential enhancement you could suggest (I don't think it already exists)

           

          In the meantime, if you are an admin and HAVE to create jobs yourself to run under different time zones, I would suggest adding Xtraction Local authentication as an option so that you can create a series of "report" users, one for each time zone, that you can log into to create scheduled jobs that need to be run in that specific time zone.