1 Reply Latest reply on Aug 24, 2017 5:29 AM by pdabrowski

    Service Desk Calendar and configuring cycle for email sending

    pdabrowski Apprentice

      I am having a problem with understanding how you can configure "cycle configurations options" from calendar appointment to send scheduled e-mails. I am translating some of those names from polish so please forgive me if those sounds  not like in english original. I ll put some jpg. to explain my self.

      After setting up a 'meeting' in calendar:

       

      Above standard fields for 'calendar appointment':

      Calendar name

      Change number

      Dates  etc.

       

      Now I would like to set up a simple 'cycle' that will send this 'appointment' as e-mail on daily basis. So I go to 'cycel manager':

       

      Pretty basic setup - every other day, and below dates for start and stop.

      Then I add some names in "add recipients", and so far all that happens is I am being send one email, straight away.

       

       

      Am I getting this wrong? Something alse shoud be also used, or this just isn't working?