What keyboard layout do you have? It sounds like you're pressing Shift+2 (@ on a standard keyboard) instead of the F12 key which exists as an overlay to the 2 key. Do other F keys in the same overlay group work (eg F11, F13, F14, etc.)?
Hi Matt, thanks for the reply,
We/the customer are using a 5250 emulation keyboard, not just a standard keypad with the overlay. They dont use the other F keys so im not sure. FYI ive made another macro (0040:\5500) but no heard back from the customer (we have no telnet server to test it with)
Just heard from the customer, the lastest macro has worked (0040:\5500)