1 Reply Latest reply on May 17, 2009 8:57 AM by zman

    Remote control from web console through gateway

    Apprentice

      I am using LD 8.8 SP2 and have a gateway appliance set up. I am able to remote control a client that is connected through the gateway using the 32-bit console, but I can't through a web console. When I go through the 32-bit console, I am asked for a username and password for the account that I set up on the gateway. When in the web console, I am never asked which account to log in with, so all I get is an error about not being able to connect. Sorry, can't remember the exact error.

      In the web console there is a check box to use gateway, but this doesn't seem to work, as I can never enter my user name and password. How do I RC a client from the web console that is connected through the gateway?